Fidelity Bank USSD Code: Transfer Money, Check Balance, Pay Bills, and More

 

Fidelity Bank USSD Code: Transfer Money, Check Balance, Pay Bills, and More

Fidelity Bank is one of the leading commercial banks in Nigeria, offering a wide range of banking products and services to its customers.

One of the convenient and innovative services that Fidelity Bank provides is the USSD code service, which allows customers to perform various banking transactions from their mobile phones, without the need for an internet connection or a mobile app.

The USSD code for Fidelity Bank is *770#. This code enables Fidelity Bank customers to transfer money, check account balance, buy airtime, pay bills, and more, using any type of mobile phone. In this article, we will explain how to use the Fidelity Bank transfer code and answer some of the most frequently asked questions about it.

How do I transfer money from my Fidelity account?

To transfer money from your Fidelity account to another Fidelity account or to other banks, you need to have registered for the USSD code service and created a four-digit PIN. If you have not done so, you can dial *770# and follow the prompts to register and create your PIN.

Once you have registered, you can follow these steps to transfer money:

• Dial *770*Account Number*Amount# from the phone number linked to your Fidelity account. For example, *770*1234567890*10000# to transfer N10,000 to account number 1234567890.
• Select the recipient’s bank from the list of options and press send.
• Confirm the recipient’s name and press send again.
• Enter your four-digit PIN to authorize the transaction.
• You will receive a confirmation message with the details of the transaction.

Alternatively, you can dial *770# and select the transfer option from the menu. Then, follow the instructions on the screen to complete the transfer.

The maximum amount you can transfer per transaction is N20,000, while the cumulative daily limit is N100,000. Each transfer attracts a fee of N70.

How do I check my Fidelity account balance with USSD code?

To check your Fidelity account balance using the USSD code, simply dial 7700# from the phone number linked to your account. You will be prompted to enter your four-digit PIN to verify your identity. Once verified, your account balance will be displayed on the screen. This service is free of charge.

How do I unlock my USSD code Fidelity Bank?

If you have forgotten or blocked your USSD code PIN, you can easily reset it by following these steps:

• Dial *77001# from the phone number linked to your account.
• Enter the last four digits of your debit card or your date of birth (DDMMYY) to verify your identity.
• Enter a new four-digit PIN and confirm it.
• You will receive a message that your PIN has been successfully changed.

You can also contact the Fidelity Bank customer care service to request for a PIN reset. You can reach them through any of the following channels:

• Phone: 01-448-5252 or 0700-343-35489
• Email: true.serve@fidelitybank.ng
• WhatsApp: +234-903-000-5252
• Twitter: @fidelitybankplc
• Facebook: Fidelity Bank Plc

What is the WhatsApp number for Fidelity Bank?

Fidelity Bank also offers a WhatsApp banking service that allows customers to chat with an automated assistant and access various banking services, such as checking account balance, transferring funds, buying airtime, paying bills, and more.

The WhatsApp number for Fidelity Bank is +234-903-000-5252. To use this service, you need to save this number on your phone and send a message to start a conversation. You will be greeted by Kukua and asked to enter your account number and a four-digit PIN to register. You can then use the menu options or type commands to perform transactions.

Fidelity Bank code to open account

You can also open a Fidelity Bank account using the USSD code service. There are two types of accounts you can open: a savings account and a current account. To open a savings account, dial 7700# and follow the prompts to provide your personal details, such as your name, date of birth, and address. You will receive an SMS with your account number and a welcome message.

To open a current account, dial *7702# and follow the prompts to provide your personal and business details, such as your name, date of birth, address, business name, and business type. You will receive an SMS with your account number and a welcome message.

You can also open an account using the Fidelity Bank mobile app or online portal. You will need to provide your BVN, a valid ID, and a passport photograph to complete the account opening process.

How to transfer money from Fidelity Bank app

If you have a smartphone and an internet connection, you can also use the Fidelity Bank mobile app to transfer money from your account. The mobile app allows you to access all the features of the USSD code service and more, such as viewing your account statement, managing your cards, applying for loans, and investing in mutual funds.

To use the mobile app, you need to download it from the Google Play Store or the Apple App Store and register with your account details. You can also use your existing online banking credentials to log in to the app.

Once you have registered, follow these steps to transfer money:

• Log in to the Fidelity Bank mobile app using your username and password.
• Select “Transfer” from the menu options.
• Choose the account you want to transfer from and the account you want to transfer to.
• Enter the amount you want to transfer and add a description if necessary.
• Enter your mobile app PIN or use your fingerprint to confirm the transaction.
• You will receive a confirmation message with the details of the transaction.

The mobile app transfer limits and charges are the same as the USSD code service. You can transfer up to N20,000 per transaction and N100,000 per day, with a fee of N70 per transfer.

Other useful information about Fidelity Bank transfer code

Here are some other things you should know about the Fidelity Bank transfer code and related services:

• The Fidelity Bank transfer code works with any type of mobile phone and any network provider in Nigeria. You do not need to have a smartphone or an internet connection to use it.
• The Fidelity Bank transfer code is available 24/7 and can be used anytime and anywhere. However, it depends on the network signal and availability of the recipient’s bank.
• The Fidelity Bank transfer code is secure and reliable. You need to enter your PIN or use your fingerprint to authorize every transaction. You should not share your PIN with anyone or write it down where it can be seen by others. If you suspect any fraudulent activity on your account, you should contact the Fidelity Bank customer care service immediately.
• The Fidelity Bank transfer code is also compatible with other Fidelity Bank services, such as the Fidelity Bank cardless withdrawal service, which allows you to withdraw cash from any Fidelity Bank ATM without using your debit card. To use this service, dial 7708*Amount# and follow the prompts to generate a one-time PIN and a paycode. You can then use the PIN and the paycode to withdraw cash from any Fidelity Bank ATM. The maximum amount you can withdraw per transaction is N20,000, while the cumulative daily limit is N100,000. Each withdrawal attracts a fee of N100.